Refunds Policy for
the
Purchases Made on
SellCAD.com.au
www.SellCAD.com.au
inherits the Business
Principle of 'Simple & Clear' from its parent, Envision I.T.
Pty Ltd. We clearly explain our offering and assist our
customers to select the right products matching their needs.
This is because most of the products, once sold cannot be
returned or carry limited warranty.
-
All the
products sold through
www.SellCAD.com.au
are backed by manufacturer's
or developer's warranty.
www.SellCAD.com.au
extends its customers' the same warranty as provided by
the manufacturer / developer.
-
In the
event a customer is eligible for a refund in line with
the manufacturer or developer returns policy,
www.SellCAD.com.au
shall promptly make a refund to the customer.
-
The
refunds are made through a bank transfer or cheque or
refund on the credit card, American Express or Diners
Card. As we do keep Card details with us, the customer
may be required to provide Credit Card details for a
refund.
-
We do NOT charge any fee for
processing a refund.
-
Please Note:
- Some Items can be
returned only in a sealed or shrink wrapped
condition. Examples of such items are 'packaged
software', toners, HDDs, External drives etc.
- A software bug is
not a reason to return a product.
- Hardware especially
delicate and small items or heavy items such as
large format printers, should be returned with
original packing.
- Computers, Notebooks
carry their own warranty terms. If in doubt, please
clarify warranty issues prior purchase.
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